Delivering the world’s largest people strategy to continuously improve the health outcomes of people in England.

Transforming how we support the 1.3 million people who work in the NHS is the most significant challenge and opportunity in the world - the ambitions are clearly set out in the NHS Interim People Plan and the forthcoming publication of the NHS People Plan.

Over the next ten years the health and care needs of people will change significantly and we will be transforming how care is provided to meet the requirements of our patients in the short and long term. The NHS Long Term Plan sets out new ways of delivering care, including providing more care in the community; redesigning and reducing pressure on emergency hospital services; more personalised care; digitally enabled primary and outpatient care; and a focus on population health and reducing health inequalities.

The interim NHS People Plan sets out a vision to make the NHS the best place to work through taking immediate actions to transform and continue to grow our NHS workforce, in parallel with achieving the cultural changes necessary to build a 21st century healthcare workforce.

Sustainable, high-quality care now and in the future

Our commitments to grow our workforce, transform our skill mix and equip people to work more flexibly to respond to population needs, will only have a lasting impact, if they are underpinned by a fundamental shift in the culture and the experience of staff in the NHS.

We want to make the NHS the best place to work. We are developing exciting plans to make the NHS an agile, inclusive and modern employer with compassionate and engaging leadership at all levels of our world class system.

Our new People Directorate is responsible for developing and delivering the largest people strategy in the world: the NHS People Plan. We are committed to improving the experience of people working in the NHS and ensuring it is the envy of the world, to achieve the ambitions in the NHS Long Term Plan and, ultimately, deliver improved outcomes for patients.

Unique and exciting opportunities

The new People Directorate, led by Prerana Issar, Chief People Officer and Professor Em Wilkinson-Brice, Deputy Chief People Officer are seeking to appoint a talented team of creative, inspirational and dynamic colleagues from all sectors who will be based in one of our 7 integrated regional, and national (at our Corporate Centre in London) workforce teams: North East and Yorkshire; North West; Midlands; East of England; London; South East; South West.

These are exciting and unique opportunities which provide a once in a lifetime opportunity to deliver the worlds largest people strategy and support the heros and heroines who make the NHS so special. Together we will make the NHS one of the best places to work and help deliver sustainable, high-quality care, both now and in the future.

Time to join our team of innovative and ambitious people

As part of our new team, each member will bring energy and expertise to deliver the world’s largest People strategy. You will have the passion, experience, skills and expertise to shape and deliver a significant change programme and play an integral role in transforming the way that we all work within the NHS.

Following the launch of our ambitious interim people plan, this is an exciting time to join the team to support the forthcoming publication of the People Plan and enable the ongoing development and delivery by the people function.

Power of People (POP) awards

The NHS Long Term Plan

Our POP awards are to celebrate our staff who are:-

  • Going the extra mile
  • Leading for change
  • Being inclusive
  • Impacting frontline staff in a positive way


Interim NHS People Plan

People Plan

PDF. 1.5MB. 76 pages
The NHS Long Term Plan
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The NHS Long Term Plan

PDF. 2 MB. 136 pages

The NHS Long Term Plan - a summary

PDF. 381 KB. 2 pages

The NHS Long Term Plan - easy read version

PDF. 6 MB. 24 pages

Prerana Issar, Chief People Officer (CPO) for NHS England and NHS Improvement

Our Chief People Officer, Prerana combines senior public service experience with strong skills from the private sector. She joined NHS England and Improvement from the United Nations, where she was the Chief Human Resources Officer for the World Food Programme for four years, after which she took on the role of Director for Public-Private Partnerships.

During her tenure as head of Human Resources, Prerana led the development of the UN’s first strategic human capital approach, as well as the reform of many key policies.

Prior to the United Nations, Prerana worked for more than 15 years at Unilever PLC, starting with them in India, and then for several years was in global roles at the Unilever headquarters in London. Her last role in Unilever was Vice-President HR for the Global Foods business.

Prerana brings a wealth of expertise in leadership development and strategic talent management, as well as diversity and inclusion. She is a passionate and committed advocate for diversity at all levels and all jobs, and applies this lens to people-related decisions, policies and processes.